Om Networks is a State of California certified repair center, and works repairs with a variety of hardware and software platforms.

We offer pickup and dropoff of systems for workshop repair, as well as onsite repair for home or business.

A cost-effective, subsidized hourly rate of $75 per hour is offered to current residential customers of our Internet services, $95 per hour, for general public residential services. Our rate for business customers, which often get same day appointments, is a rate of $100 per hour for current Internet service customers, or $125 per hour for general public business customers. We only charge for time spent on repairs, when technicians are interfacing with the computer, or actively researching to solve your issue.

We don’t charge for time that computers take for virus scans, installations, or other automated tests. Estimates may be provided over phone upon request after initial diagnosis. There is NO CHARGE if we cannot fix your problem to your satisfaction, and NO CHARGE for initial diagnosis if no repairs are authorized or wanted. (E.G If it’s not worth repair)

A copy of our Repair Service agreement may be found here.

Here are some of the hardware and software issues we are familiar with:

Hardware	Repair Time Estimate	Software	Repair Time Estimate
Power Issues	30-60 mins	OS Upgrade	60-90 mins
Ram Upgrade	15-30 mins	Malware infection	60-120 mins
Hard Drive Replacement	30-45 mins	HD Clone / File Copy	60-180 mins
Laptop DC Jack	$150 Flat fee	Speed Optimization	60-120 mins